Support
Occasio support
The quickest help is in the app: Help › Occasio Help (⌘?), or the ? on any panel. For anything else, email us.
support@howzitlabs.com · Say which version of the app and macOS you're on, if you can.
Common questions
Do I need an Apple Music subscription?
No. Occasio plays the songs in your own library. With Apple Music, Guru Discover can also play new songs and add the ones you like to your library.
Why does Occasio ask to control Music?
Music does the playing; Occasio tells it what to play next. macOS asks you once to allow that under Privacy & Security › Automation.
Will it mess up my song details?
No. It only writes stars, favourite / dislike and a small tags block at the end of Comments. ⌘Z undoes, and you can back up your library first if you like.
Are the Last.fm and Anthropic keys required?
No. Everything works without them. Last.fm adds crowd ratings and more Discover picks; Anthropic lets Claude suggest vibes, billed to your own account.
Is Occasio free?
Yes. Everything is free for now, including Save as Playlist in Guru Discover.